FAQ
Dedicated to providing compassionate,
high-quality healthcare.
Claims factoring is a financial solution that allows healthcare service providers to receive immediate cash for their submitted medical aid claims instead of waiting 30–90 days for payment. Through Growth Factor, approved claims are advanced within 24 hours, helping providers maintain steady cash flow, meet operational costs, and continue delivering quality healthcare without financial strain.
Any registered healthcare service provider—including doctors, surgeries, clinics, pharmacies, laboratories, and hospitals—that submits claims to medical aid societies via NH263.
Only verified, valid, and undisputed claims are eligible for factoring.
– Providers need to submit:
- A signed Factoring Agreement Form
- Company Documents including Certificate of Practice
- IDs of Authorised Signatories/ Directors
Once claims are verified, payment is processed within 24 hours after approval by the medical aid company.
Register on the Growth Factor Portal and submit your claims for factoring. Once submitted and approved, you will receive payment within 24 hours.